Our commitment….providing value added services to our customers and stakeholders by insuring safe, efficient and quality transportation with every load, every day while maintaining product integrity and striving for error free deliveries. By providing open communications in all aspects of our service, we endeavor to meet our commitment in the areas of safety, quality and integrity.
As a family-owned company which celebrated its 50th year in continuous operation during 2012, we provide our service offering which is built on a solid reputation of performance, innovation and premier customer service to the bulk transportation industry. Our bulk transportation group's current operations includes a 21 terminal network located in 10 states (Midwest, Southern and Gulf State regions of the U.S.) from which we service the chemical production and industrial material markets.
This strategy allows us to initiate our core services in local and regional bulk material distribution. Our size and management structure gives our customers the best service package available: a carrier small enough to focus on the personalized needs of our customers plus the significant advantages that come from working with a larger carrier operating in multiple locations.
Our attention to environmental and personal safety issues is more than promotional rhetoric, it's our commitment to you, the public, our communities in which we operate and our stakeholders. This commitment is delivered through continuous employee training, best practices vehicle maintenance and strict process management in all operations across Schilli Corporation.
Safety starts at each terminal with exacting procedures, thorough job orientation and training which continues through loading, transport and delivery of our customers' products. Environmentally focused initiatives such as participating in SAFESTAT, purchasing the latest environmentally friendly fuel efficient equipment, proper maintenance and cleaning of equipment and the monitoring of the latest fueling options (NGL) all enhance our ability to meet our goals and commitments in these important areas.
We believe that earning the kind of trust that builds long-term relationships is the foundation of our success with our customers. We build these relationships by developing an understanding of our customers' requirements and proactively implementing systems and processes to meet or exceed our customers' expectations, so our customers can meet or exceed their customers' expectations. To meet this goal of relationship building, we provide consistent point-of-contact with our customers' local support personnel while maintaining close ties with the overall corporate management group for direction and guidance.
In support of customer requirements, we have invested in state-of-the-art operating hardware and software, integrated with on-board communication systems, allowing us to closely monitor driver activity and provide real-time communications to our customers. These systems also support back-office functions thereby providing seamless support from order tendering to order fulfillment, invoicing and settlements. Our capabilities range from the utilization of automated freight tendering and tracking systems to EDI and ACH/EFT in support of billing and settlements.